Dylan Mango
1/28/2016
MIS 441
Tech Musing #1 – Project Management
Article
name: Target Canada
1) Briefly
describe the main point or contribution of the article.
This article tells about Target’s project expansion
plans into Canada and what ended up happening in the end. Target opened their
first store in Canada in March of 2013, and just a year and a half later, they
reached a peak of 133 stores. Excitement and expectations were high, but Target
could not deliver. The Canadian Targets were never successful because the
prices were higher than what consumers were expecting and what they were
willing to pay. Canadian consumers could buy the same products offered at
Target at other stores. It reached a critical point in January of 2015 when
Target Canada did not have enough cash to fund the next company payroll—they
filed for bankruptcy shortly thereafter. Total losses from the Target Canada
project are estimated to be in excess of $7 billion.
2) Show how
it is related to the class and topics we have discussed.
This article relates to some of the project management
topics we have covered in class. Target had no problem obtaining approval for
the project or funding for the project. Constructing 133 stores in 18 months
also shows time was not an issue. One relevant topic that Target missed on was
one of the Project Management Body of Knowledge areas, project risk management.
Part of risk management is not only identifying risks, but also developing
plans for addressing risks and mitigating risks. Target also failed with one of
the core principals which is being able to identify a problem. Canadian
consumers were very clear that they were unwilling to pay the prices in the
Target Canada stores. Target should have either done everything in their power
to reduce the prices. Another thing they could have done was perform more
thorough research before beginning the project, trying to gauge Canadian
consumers’ demand curves to see if opening stores in Canada was economically
feasible to begin with.
3) How or
why this information is helpful to MIS students and/or professionals.
I think this information is useful because I think the
problems that Target faced are facets of project management that may get
overlooked easier than others. When I think project management, the first
thought that pops in my head is: “Can we do it?” The question of “will this
project do what we are set out to do?” is equally important. The main takeaways
from this article are to react better to problems and be more thorough with
feasibility requirements.
I think that Target should have also interviewed Canadians prior to launching the project to discover if they were setting reasonable price expectations. It does't sound like they did adequate consumer research.
ReplyDelete133 store is 18 months also seems really aggressive. I'm surprised they didn't start on a smaller scale and launch fewer stores at first to test the market. Their loses would have also been substantially less.
Fascinating. I think you're both right. It's not enough to have a reputation for low prices, you have to know such much more about a country and pricing and risk. Risk and feasibility should be known. Period. Great article.
ReplyDelete